Personal Injury Arbitration in New York used to be a fair process, a good way to speed up a personal injury case, and save the cost of trial expenses for both the plaintiff and defense.
We have done many arbitrations over the years and always felt we had a fair decision with fair compensation awarded. However, we think things have changed. Our last arbitration with Judge Larry Schachner at NAM was the straw that broke our back.
Many judges now refuse to do arbitration and only do mediation because they told us they were afraid to be blacklisted when giving fair arbitration awards. What does that say about judges who still do arbitration?
We believe Personal injury arbitration has become too risky. After several very low arbitration awards from two different arbitration companies, we no longer agree to arbitrate any personal injury cases. We are now taking every case to trial if we can’t get a fair settlement.
What Happened to Personal Injury Arbitration?
1) There are fewer retired Supreme Court judges willing to arbitrate personal injury cases. There used to be a lot of retired Supreme Court judges willing to arbitrate, but now, many of them only agree to do mediation (attempt to negotiate a settlement) and will no longer arbitrate (a binding decision after a hearing).
The judges we previously used who gave fair compensation to our clients are no longer agreeing to do arbitrations.
The alternative to using a retired Supreme Court judge is to use a lawyer as an arbitrator, but we had a bad result with an arbitrator who is a lawyer because he wasn’t familiar with New York State law and didn’t read our arbitration brief which pointed out the law.
It was a motorcycle accident that was arbitrated by a lawyer, the arbitrator found the car driver was 100% at fault but awarded very little money and failed to award our client approximately $28,000 in hospital bills because he incorrectly wrote in his decision that it was covered by no-fault. The problem is that New York State law excludes motorcyclists from no-fault coverage and our client was entitled to be reimbursed for his medical costs.
Our client was successfully sued by Winthrop Hospital to recover their money. Our client should have been compensated for that loss, but the arbitrator failed to understand the law or read our arbitration brief.
2) We believe personal injury arbitration awards are much lower than they used to be and favor insurance companies. The arbitration award, below, by Judge Larry Schachner, defies belief.
That bad decision was one of the few arbitration awards that could have been appealed because it was an error of law. Generally, a low arbitration award cannot be appealed, but a low jury verdict can be appealed.
Additionally, we never had a low jury verdict although we have had low arbitration awards.
Why Supreme Court Judges Don’t Want to Do Personal Injury Arbitration Anymore
There are two reasons I heard why there are fewer Supreme Court judges doing personal injury arbitrations.
A) Mediations require less time. Arbitrations require reading the papers and writing a decision. However, it doesn’t take that long to read the papers, and arbitrators charge for any extra time involved. We have always been charged for additional time, and we don’t care how much is charged if we get a fair decision.
B) I heard from the owner of an arbitration company, employees of two different arbitration companies, and former arbitrators that insurance companies have blacklisted arbitrators who have awarded too much money.
What this means is that if the insurance company is not happy with the decisions of an arbitrator, they refuse to use that arbitrator in the future. We have even heard this from insurance companies. Additionally, we have selected numerous retired Supreme Court judges for arbitration only to be told the insurance company will not use them.
Review of the Judge Larry Schachner Decision Shows Why We’re Done With Arbitration
This arbitration was at National Arbitration and Mediation (NAM) using arbitrator Larry Schachner (formerly Justice Larry Schachner of The Bronx Supreme Court).
Personal injury trial verdicts in the Bronx are typically higher than in any other county in New York, so you wouldn’t expect a ridiculously low arbitration award from a Bronx Supreme Court judge.
We were extremely prepared for the arbitration. The defense attorney was not well prepared. In fact, arbitrator Larry Schachner admonished the defense attorney when he objected to us introducing medical records because he had not reviewed them, but we proved the medical records were sent to the defense.
After reading the arbitration decision, I wondered if the arbitration award amount was a typo and if the arbitrator accidentally left a 0 off the number. The arbitrator awarded $20,000 to the plaintiff. Unfortunately, NAM told me it wasn’t a typo. After legal fees and expenses including the cost of arbitration, the plaintiff will receive just over $10,000.
Is this enough to compensate the plaintiff? Take a look at all the facts below, be the arbitrator and decide for yourself.
The plaintiff was a woman aged 74. She was in the red car going straight without a stop sign when she was struck by the silver SUV which ran a stop sign. The insurance policy was $250,000.
Following are the facts of the written arbitration decision:
Read the Personal Injury Arbitration Decision
- The defendant’s insurance company admitted 100% liability (fault for causing the accident), so the arbitration was “solely on the issue of damages” (not who’s at fault).
- The arbitrator found the plaintiff had no prior injuries.
- The arbitrator found the plaintiff did not have any medical treatment, prior to the car accident, for the injured body parts.
- The arbitrator wrote, “While there was evidence of degenerative changes in plaintiff’s spine and shoulder she was asymptomatic (no symptoms) prior to the accident, and living a normal life.”
- The arbitrator found that the symptoms caused by the accident were consistent.
- The arbitrator wrote, “…plaintiffs injuries are causally connected to the subject accident.” Thus, he found that all of the plaintiff’s injuries were caused by the accident (see a list of the injuries below).
- The arbitrator noted that the defense submitted reports from their neurologist and orthopedic surgeon who examined the plaintiff for the defense, but the arbitrator did not note any findings from the defense medical exam reports in his decision. Apparently, the arbitrator found the defendant’s medical examinations were not believable.
- The arbitrator appeared to have found the impact to be substantial when he stated: “Due to the impact…”
- The arbitrator found that the plaintiff suffered a “Serious injury under the Insurance Law.”
- The arbitrator found that the plaintiff was not able to work the same number of hours as she did before the accident.
- The arbitrator found that the plaintiff suffered restrictions in daily living after the accident.
- The arbitrator noted that the plaintiff submitted in evidence “copies of verdicts and settlements of cases with similar injuries to plaintiff” which ranged from $325,000-$650,000.
- NAM arbitrator Larry Schachner (formerly Justice Larry Schachner) gave only $20,000 for almost 2 1/2 years of past pain-and-suffering and future pain-and-suffering!
- The arbitrator did NOT give any reasons for awarding only $20,000 compensation.
- The arbitrator charged for an additional 1 hour to review the documents and write the short decision.
We did a great job. Judge Larry Schachner ruled in our favor on every point we argued. We couldn’t ask for a better decision! The only problem is that he forgot to fairly compensate our client.
Injuries Submitted Which Arbitrator Larry Schachner Found Was Caused by the Accident — Was $20,000 an Appropriate Award?
- CLOSED HEAD INJURY
- CONCUSSION WITH LOSS OF CONSCIOUSNESS
- POST CONCUSSION HEADACHE SYNDROME/TRAUMATIC BRAIN INJURY WITH PROLONGED SYMPTOMS
- EPISODIC DIZZINESS
- MEMORY LOSS
- LIGHTHEADEDNESS
- VERTIGO
- CONFUSION
- LOSS OF COORDINATION
- BRAIN FOG
- SLURRED SPEECH
- FUMBLING WORDS
- ANXIETY
- TEAR OF THE LEFT PROXIMAL LONG HEAD BICEPS TENDON WITH SUBACROMIAL-SUBDELTOID BURSITIS IN THE LEFT SHOULDER
- CERVICAL RADICULOPATHY REQUIRING A SERIES OF FOUR TRIGGER POINT INJECTIONS
- LEFT ARM PAIN AND WEAKNESS
- LEFT SHOULDER DERANGEMENT WITH DIMINISHED RANGE OF MOTION REQUIRING A LARGE JOINT INJECTION UNDER ANESTHESIA
- MILD LEFT SUPRASPINATUS TENDINOSIS WITH A PARTIAL WIDTH FULL THICKNESS TEAR OF THE ANTERIOR INSERTIONAL FIBERS
- MILD INFRASPINATUS AND MODERATE SUBSCAPULARIS TENDINOSIS WITH LOW-GRADE PARTIAL TEARING
- MILD GLENOHUMERAL AND MILD-MODERATE ACROMIOCLAVICULAR JOINT DEGENERATIVE CHANGE WITH SMALL JOINT EFFUSIONS
- RIGHT UPPER EXTREMITY PAIN THAT RADIATES INTO RIGHT ARM/HAND
- LOW BACK PAIN REQUIRING A TRIGGER POINT INJECTION
So, why did arbitrator Larry Schachner award so little money?
After we asked NAM to inquire if there was a typo, Hon. Larry Schachner wrote: “This was a damages only arbitration. Plaintiff was a sweet old lady but she had degeneration in her spine and shoulder. She did have injections and reduced working hours. I think I called it as I saw it, but given her age, and the degenerative changes, I think the award was fair and can not be changed.
Hon. Larry Schachner”
The problems with this argument:
First, he wrote in his decision, “While there was evidence of degenerative changes in plaintiff’s spine and shoulder she was asymptomatic prior to the accident, and living a normal life.”
Second, a bicep tear is not degenerative. A bicep tear is caused by trauma although underlying degeneration may make it more likely to tear. While there may have been underlying degeneration, the bicep was not torn before the accident, and Judge Schachner said so in his decision.
Third, everyone begins degenerating by the age of 18. Degeneration should not reduce the compensation awarded to the plaintiff. The injury is far worse when someone has pre-existing degeneration.
I think we got screwed. What do you think?
We were so upset with Judge Larry Schachner’s decision that we waived our legal fee.
Read the Personal Injury Arbitration Decision
Phil Franckel is a well-known personal injury lawyer in New York since 1989. He is a Founding Partner of 1-800-HURT-911, LLP®, the Personal Injury Dream Team™, and a former Member of the Board of Directors of the New York State Trial Lawyers Association. He has an Avvo Top 10 Rating, Avvo Client’s Choice Award with all 5-star reviews, Avvo Top Contributor Award, Multi-Million Dollar Trial Lawyers Award, and others. See Mr. Franckel’s bio for areas of expertise.
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Philip L. Franckel, Esq. is one of the HURT911® Dream Team™ Founding Partners at 1-800-HURT-911® New York; He has a 10 Avvo rating; Avvo Client’s Choice with all 5-star reviews; Avvo Top Contributor; and a former Member of the Board of Directors of the New York State Trial Lawyers Association.
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