the 1-800-HURT-911® Law Firm in New York


New York’s Personal Injury Dream Team™ 1-800-HURT-911®

if it’s important to you, it’s important to us!

1-800-HURT-911, LLP is a unique concept in New York personal injury law firms, designed to provide hyper-personal service in a large personal injury law firm setting to negotiate the highest settlements and take cases to trial for clients injured in any type of accident in New York.

You’ll get personal service with 7 days/nights anytime telephone access to 1-800-HURT-911 NY Partners Rob Plevy and Phil Franckel! This level of personal service is not available anywhere else in a large personal injury law firm that does trials.

Partner Phil Franckel is directly involved in the settlement negotiations of large cases, but clients with even the smallest cases can speak directly to Phil Franckel anytime.

Why You’re Important to Us! and Why We Provide Personal Service You Can’t Get Anywhere Else

Phil Franckel started many different businesses since 8th grade and learned from every one of those businesses that the customer is King. We have continued that principle in the personal injury field, where it’s impossible to find that level of personal service.

More importantly, Attorney Phil Franckel was brought up at an early age to help people. At age 11, Phil Franckel started a summer carnival to raise money for the March of Dimes. Phil Franckel became a volunteer Aux Police Officer in 12th grade, which he still does today. In college, Phil Franckel worked as a pro bono investigator working for criminal defendants.

Phil Franckel has represented several clients, for free, who desperately needed legal representation but didn’t have the money to hire a lawyer. See some of the work and philanthropy we have done for people in need.

We like to fight for the underdog, and unlike some other personal injury law firms, we have never represented an insurance company. We don’t like insurance companies because they don’t play fair. Cases like this one, where Liberty Mutual acted unscrupulously, show how insurance companies lie, hide facts, cheat, and get away with it.

This is why we don’t like insurance companies and why we always follow ethics, but we don’t necessarily play fair, either. It does make us fight harder.

How We Combined Personal Service With a Large Personal Injury Trial Law Firm

Attorney Phil Franckel began a personal injury law practice after working at one of the largest personal injury law firms in New York City.

After seeing clients frustrated because they were never able to speak with their assigned lawyer, Phil Franckel decided that personal service would be the first priority and also the best way to distinguish himself from the large personal injury law firms.

Attorney Phil Franckel began giving his personal phone number to clients allowing clients to call 24/7 and reach him directly on his private phone. The only thing that has changed today is that we are available from 7 AM to 11 PM, including Saturdays and Sundays.

In October 2012, Attorney Rob Plevy, who shared Phil Franckel’s belief in personal service, became a partner. Because of the high level of personal service provided to clients, our law firm grew rapidly.

A method to both handle the work on every case and continue to provide personal service was needed, and the 1-800-HURT-911® Personal Injury Dream Team™ became a reality.

Attorneys Rob Plevy and Phil Franckel partnered with a large personal injury law firm that has a large number of highly experienced secretaries, paralegals, and lawyers to do both the mundane court work and trials. They also have the ability to add more staff as we grow.

The 1-800-HURT-911® Personal Injury Dream Team™ Today

We are a small boutique personal injury law firm that has an association with two very large personal injury law firms. This allows us to give very personal service and keep control of our cases, especially settlement negotiations and trial tactics, to maximize settlements and verdicts while having the power of a large personal injury law firm with nearly 100 employees to do much of the work, anywhere in New York State.

This unique concept means you’ll get both personal service and 3 to 5 lawyers working on your case at the same time. At trial, when we come to the courtroom with several lawyers, juries see that your case is important to us.

Personal service doesn’t just mean answering your phone calls, emails, and text messages. We provide assistance obtaining medical treatment, cash advance pre-settlement money when you need it, at the lowest rate available to help you pay bills after your accident, and even our Concierge Care™ for some seriously injured clients that provides various services, which can include a personal assistant to help you with chores and a driver.

No other personal injury law firm in New York provides the personal service we give, including access to our personal phone numbers. Founding partners Rob Plevy and Phil Franckel are always available to answer your calls.

Attorney Phil Franckel has even answered calls from clients on the Avenue des ChampsÉlysées in Paris, France, and from his balcony on a Royal Caribbean cruise ship in the Mediterranean.

That’s why we’re The Personal Injury Dream Team™

Where Is The 1-800-HURT-911® Personal Injury Dream Team™ Main Office?

We have locations in Manhattan, Bronx, Brooklyn, Bayshore, Woodbury, and Roslyn. Attorney Phil Franckel works from his house (seen in the video above) in Roslyn, LI.

We began working remotely many years ago, while many companies and law firms began working remotely since the pandemic in 2019 (this stock exchange company moved their HQ to a ranch house in Montana from California).

We found it not only works better for us but also works better for our clients because you can call us anytime without having to take time out of your day or off work to see us. Of course, you can see us anytime, and many clients have come to my house.

Bronx office at 231 Gun Hill Rd1-800-HURT-911 Bronx office

Working out of Phil Franckel’s house lets him be a workaholic working 7 days and nights in a very comfortable atmosphere. We have a Nespresso cappuccino machine and a Nespresso coffee machine to keep us working, and clients are welcome anytime to come by to discuss their cases and enjoy a cappuccino or coffee.

We utilize the most modern computer software and other technology for a personal injury law practice. We also provide special services to maximize the value of your case, provide the incentive for the defense to settle, and obtain a settlement quicker and with less intrusion on your life!

Our clients are never required to speak with a paralegal. You can always speak with Attorneys Phil Franckel or Rob Plevy, and you will have our personal phone numbers to call us 7 days/week.

We are highly experienced and skilled personal injury lawyers with top reviews and a proven record of results in car accidents, motorcycle accidents, premises accidents, and other personal injury claims.

With our main office at the house, we’re never stressed out! We’re able to have great meals in our commercial kitchen, and when the weather is good, enjoy iced coffee or smoothies on the patio looking at a million flowers and two giant waterfalls.  Clients are welcome to join us!

Personal injury clients can enjoy coffee in the backyard with us!

1-800-HURT-911® NY — Fastest Growing Law Firms In The U.S.

Our success led to FRANCKEL & PLEVY, LLP being named a Law Firm 500 Honoree for the 44th Fastest Growing Law Firm in the US — Three Years Running! Yet we’re still able to give personal service to every client. FRANCKEL & PLEVY, LLP is now  1-800-HURT-911, LLP.

Experience The Personal Injury Dream Team™ for Yourself!

To learn more about the personal background of our attorneys, please visit their profiles below.

We represent clients throughout New York, with many clients in Suffolk, Nassau, Queens, Bronx, Manhattan, Brooklyn, and Staten Island.

Many people think they’re not seriously injured when they may actually have a serious injury worth hundreds of thousands of dollars.  If you don’t think you have a serious injury, please call us now for a free consultation to find out.

Get the HURT911® Personal Injury Dream Team™ on your side!
Call Attorneys Rob Plevy & Phil Franckel days/nights/weekends for a free consultation


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